Privacy Policy

At Customer Connect Global Services, we are committed to protecting the privacy and security of our clients and customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information we gather in the course of providing exceptional Customer Experience (CX) and Business Process Outsourcing (BPO) services. By using our services, you agree to the practices described in this Privacy Policy.

  • Information Collection and Use: We may collect personal information, including but not limited to names, contact details, and demographic data, when you engage with our CX and BPO services. This information is necessary for us to deliver effective and personalized services tailored to your needs.
  • Data Protection and Security: We implement stringent security measures to protect the personal information we collect and store. We utilize industry-standard physical, technical, and administrative safeguards to prevent unauthorized access, disclosure, alteration, or destruction of data.
  • Information Sharing: We may share personal information with trusted third-party service providers who assist us in delivering our CX and BPO services. These service providers are contractually bound to handle the information in accordance with this Privacy Policy and applicable data protection laws.
  • Legal Compliance: We may disclose personal information when required by law, court order, or government regulations. Additionally, we may disclose information to protect our rights, property, or safety, as well as those of our clients, customers, or others.
  • Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, we securely dispose of the information in a manner that protects against unauthorized access or disclosure.
  • Your Rights: You have the right to access, correct, update, or delete your personal information held by Customer Connect Global Services. If you have any questions or wish to exercise your rights, please contact us using the information provided below.
  • Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
  • Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
    Customer Connect Global Services Email: info@customerservicesgs.com

 

By continuing to use our CX and BPO services, you acknowledge that you have read, understood, and agreed to the terms and practices outlined in this Privacy Policy